GREENSBORO, North Carolina – October 27, 2020 – WheelTime, North America’s largest dedicated service and parts network, is launching a new mobile app designed to better serve truck and coach customers in need of consistent, reliable and trustworthy repairs.
The new app allows users to find the nearest WheelTime service location, returning the name, address and phone number of the location as well as directions and a link to their website. The services and amenities offered at each location are also shown.
“As we enter the busy and critical holiday season, the WheelTime app will help truck and coach companies and operators keep their equipment running,” said Jill Gingrich, Vice President and Managing Director for WheelTime Network. “The app will help them find a trusted network service provider who is focused on delivering the WheelTime promise of proactive, reliable communication, fast turns, and repairs done right the first time.”
App users have the choice of selecting either a shop or mobile repair on the home screen. The map view will show the location of the more than 150 WheelTime locations across the U.S. and Canada, which can help users plan for repairs or maintenance along their scheduled route.
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About WheelTime Network LLC
WheelTime was established in 2004 as a strategic alliance among all North American Detroit Diesel-Allison distributors. The founding goal of the WheelTime Network was to adopt and implement a common set of quality metrics that would help members monitor and continually enhance specific service performance criteria as defined by their customers. More than $50 million in systems and staffing resources has been invested by WheelTime member companies to create and manage systems and metrics that enhance repair quality, service consistency and customer satisfaction on all-makes of truck and coach repairs.
In addition to more than 30 training facilities and 3,500 technicians, WheelTime members also offer mobile repair services and on-site truck care through more than 1,500 service vehicles. For more information about the WheelTime Network, please visit: www.wheeltime.com.